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Sprint's new "fair and flexible" family plans are a ripoff

I recently bought a Sprint IP-830W Worldphone by Samsung. Sprint said they needed to change my plan slightly to accomodate the new phone as a second line, while I keep my PPC-6700 Smart Phone as my main line. Later I could switch the lines they are on.

I just discovered that the new "fair and flexible" plan they put me on is way more expensive:

The old one was $50 for 700 minutes, with $5 for each extra 100 minutes.
The new one is $70 for 700 minutes, plus $5 for every 30 minutes extra.

When you go online to look at your plan, they make it real difficult to see how much the overage minutes will cost. Doing the "view your plan" won't tell you. You have to use the plan changer, and if you watch real carefully, you'll see the cost for overages documented there. I wouldn't have noticed if I wasn't trying to compare vision plans and see if I could find the $39.95 modem use fee documented anywhere as part of plan changes I could make. It isn't. BTW, some websites claim there are limits to the $39.95/mo. plan, and that the Sprint unlimited data plan is $49.95 a month extra.

So the 1200 minutes I did last month, costing $75 total, would cost $154 under the new plan, plus the $40 extra for modem backup, or a ballooning of my bill from $75 to almost $200. (Unfortunately their site goes down in the middle of the night, so I couldn't double check this, but there was something about extra minutes over a certain number cost as much as $0.20 each.) So it's conceivable that, with taxes and such, the new plan could run me $230 to $250 a month.

The new plan supposedly starts nights and weekends at 7pm, compared to my old plan back at 9pm.

When I bought this new phone from them, and they said they needed to make some minor changes to my plan, they never disclosed to me how much more they would "fairly" charge for overages. That's not at all acceptable.

They claim I have 30 days to return the phone, and have my old plan restored. The bad thing is that, by the time you get your bill, and get creamed with these extra charges, it's too late to do anything about it. Very nasty move by Sprint.

I'm not waiting the 30 days. I only got the phone today, but this phone is going back tommorrow.

From Sprint IP-830W World Phone From Samsung

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Hive Wiki: Sprint's new fair and flexible family plans for IP-830W are a ripoff

Want A Free Wiki? Make Fresh Free HiveWiki Now! Home \| Edit \| Index \| Recent Changes Sprint's new "fair and flexible" family plans are a ripoff I recently bought a Sprint IP-830W Worldphone by Samsung. Sprint said they needed to change my plan slightly to accomodate the new phone as a second line, while I keep my PPC-6700 Smart Phone as my main line. Later I could switch the lines they are on. I just discovered that the new "fair and flexible" plan they put me on is way more expensive: The old one was $50 for 700 minutes, with $5 for each extra 100 minutes. The new one is $70 for 700 minutes, plus $5 for every 30 minutes extra. When you go online to look at your plan, they make it real difficult to see how much the overage minutes will cost. Doing the "view your plan" won't tell you. You have to use the plan changer, and if you watch real carefully, you'll see the cost for overages documented there. I wouldn't have noticed if I wasn't trying to compare vision plans and see if I could find the $39.95 modem use fee documented anywhere as part of plan changes I could make. It isn't. BTW, some websites claim there are limits to the $39.95/mo. plan, and that the Sprint unlimited data plan is $49.95 a month extra. So the 1200 minutes I did last month, costing $75 total, would cost $154 under the new plan, plus the $40 extra for modem backup, or a ballooning of my bill from $75 to almost $200. (Unfortunately their site goes down in the middle of the night, so I couldn't double check this, but there was something about extra minutes over a certain number cost as much as $0.20 each.) So it's conceivable that, with taxes and such, the new plan could run me $230 to $250 a month. The new plan supposedly starts nights and weekends at 7pm, compared to my old plan back at 9pm. When I bought this new phone from them, and they said they needed to make some minor changes to my plan, they never disclosed to me how much more they would "fairly" charge for overages. That's not at all acceptable. They claim I have 30 days to return the phone, and have my old plan restored. The bad thing is that, by the time you get your bill, and get creamed with these extra charges, it's too late to do anything about it. Very nasty move by Sprint. I'm not waiting the 30 days. I only got the phone today, but this phone is going back tommorrow. From Sprint IP-830W World Phone From Samsung Fresh copy to be cached until 3:07:08 PM 450 hits This Page: Edit \| History This Wiki: Home \| Related To Sprint's_new_fair_and_flexible_family_plans_for_IP-830W_are_a_ripoff \| Index \| Recent Changes \| Random Page \| Search Login \| Create New Wiki \| Wiki List 7/4/2008 7:07 AM v0.61.106 ADBEFEED
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